Shipping policy

Shipping Policy

Last Updated: August 21, 2026

At BELTORA, we are committed to processing and shipping your orders as efficiently as possible. Please review our Shipping Policy for information about order processing, shipping costs, delivery estimates, and shipping delays.

1. Shipping Location

BELTORA currently ships orders within the United States.

All standard orders are shipped using USPS Ground Advantage.

2. Shipping Costs

Our standard shipping charge is $10.00 USD per order within the United States, unless otherwise stated at checkout.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

3. Order Processing Time

Orders are normally processed within 1–2 business days, excluding weekends and U.S. holidays.

Our order cutoff time is 2:00 PM Eastern Time (ET), Monday through Friday.

Orders placed before 2:00 PM ET will generally begin processing on the same business day.
Orders placed at or after 2:00 PM ET will generally begin processing on the next business day.
Orders placed on weekends or U.S. holidays will generally begin processing on the next business day.

Processing times are estimates and may vary during busy periods or due to unforeseen circumstances.

4. Shipping and Delivery Estimates

We use USPS Ground Advantage for standard shipping.

Order processing: 1–2 business days.
Estimated shipping transit time: 3–5 business days after USPS receives the package.
Estimated total delivery time: 4–7 business days from the date the order is placed.

Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather, holidays, and other factors.

5. Order Tracking

Once your order has shipped, you may receive a shipping confirmation email containing tracking information, when available.

You can use the tracking information provided to monitor your package through the USPS tracking service.

Please allow time for tracking information to become available after the carrier receives and scans your package.

6. Shipping Delays

Although we make reasonable efforts to ship orders promptly, delivery delays may occur due to circumstances outside our reasonable control, including:

USPS processing, routing, or delivery delays.
Severe weather or natural disasters.
Transportation disruptions.
High shipping volumes during holidays or promotional periods.
Incorrect or incomplete shipping addresses.
Other unforeseen circumstances.

BELTORA is not responsible for carrier delays beyond our reasonable control. A shipping delay does not automatically entitle a customer to a refund or reimbursement of shipping charges.

7. Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please review your shipping address carefully before completing checkout.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to assist with corrections before the order ships.

Once an order has shipped, we cannot guarantee that the shipping address can be changed.

Additional costs or delivery issues resulting from an incorrect or incomplete address may be the customer's responsibility, subject to applicable law.

8. Lost, Delayed, or Missing Packages

If your package is delayed, please check the tracking information for the latest delivery updates.

If your package appears to be lost or has not arrived within the estimated delivery timeframe, please contact us so we can review the situation and help determine the appropriate next steps.

Delivery estimates are not guarantees, and carrier investigations may be necessary before a resolution can be determined.

9. Orders That Have Shipped

Once an order has been shipped, it cannot be canceled.

If you no longer want an item after it has shipped, you must receive the package and may request a return if the order qualifies under our Return and Refund Policy.

For eligible customer-requested returns, the original $10.00 USD shipping charge is generally non-refundable, and the customer is generally responsible for return shipping costs.

BELTORA does not offer exchanges.